Cancellation Policy
Last Updated: April 2026
This Cancellation Policy outlines the terms and conditions governing cancellations
for services and products offered by PRIXM TECH INDIA PRIVATE LIMITED
(hereinafter referred to as “Company”, “Platform”, “we”, “us”, or “our”).
By placing an order or using our services, you agree to the terms stated in this policy.
Order Cancellation
Customers may request cancellation of an order only before it has been processed,
shipped, or activated. Once an order enters processing or fulfillment stages,
cancellation requests may not be accepted.
- Cancellation requests must be submitted through our official contact details.
- Orders already dispatched cannot be cancelled.
- Digital or service-based orders once activated are non-cancellable.
Cancellation by the Company
We reserve the right to cancel any order at our sole discretion under circumstances
including but not limited to:
- Incorrect pricing or product information
- Payment authorization failure
- Suspected fraudulent or unauthorized transactions
- Unavailability of service or product
In such cases, customers will be notified and eligible refunds (if applicable)
will be processed according to our Refund Policy.
Refund on Cancellation
If a cancellation request is approved before processing or shipment,
eligible refunds will be initiated within a reasonable time frame.
The refund timeline may vary depending on the original payment method
and banking procedures.
- Refunds may take 5–10 business days to reflect.
- Transaction or payment gateway charges may be deducted where applicable.
- No refund will be issued for completed or delivered services.
Non-Cancellable Services
Certain services or products may not be eligible for cancellation, including:
- Activated digital services
- Customized or personalized products
- Services already rendered or completed
Modification of Policy
PRIXM TECH INDIA PRIVATE LIMITED reserves the right to modify this
Cancellation Policy at any time without prior notice. Updated versions
will be published on the Platform and become effective immediately upon posting.
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